privacy policy

Privacy Policy

Last updated: July 2026

At QUEUE ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect:

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely by our payment providers)

• Order history

• Device and browsing information through cookies and analytics

How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Send marketing emails where you have opted in

Payment Security

We do not store your full payment card details. Payments are processed securely through our trusted payment providers.

Sharing Information

We only share your information with trusted service providers where necessary to operate our business, including payment processors, shipping providers and website service providers.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information where applicable under Australian privacy laws.

Contact

If you have any questions regarding this Privacy Policy, please contact us via the Contact page on our website.